Privacy Policy

1. Introduction

This Privacy Policy explains how Sam Foord (sole trader ) collects, uses, and protects any personal data you provide when using the website or services. I am committed to ensuring your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR).

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2. What Information I Collect

I may collect the following personal data:
- Name and contact details (e.g. email, phone number)
- Demographic information (e.g. preferences and interests)
- Information relevant to your coaching or training enquiry
- Payment information (where applicable)
- Website usage data (e.g. IP address, browser type)

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3. How I Use Your Information

I use your information to:
- Provide and manage coaching or training services
- Communicate with you about your enquiries, bookings, or feedback
- Improve our services and customer experience
- Comply with legal obligations

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4. Legal Basis for Processing

I process your data based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate interests (such as improving our services)

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5. Sharing Your Data

I do not sell or share your personal data with third parties for marketing purposes. We may share data with trusted service providers who support our business operations, under strict confidentiality agreements.

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6. Data Retention

I retain personal data only as long as necessary to fulfil the purpose it was collected for, including legal, accounting, or reporting requirements.

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7. Your Data Rights

Under the UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)

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8. Security

I am committed to keeping your data secure. I use appropriate physical, electronic, and managerial procedures to prevent unauthorised access or disclosure.

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9. Cookies and Analytics

My website may use cookies to improve user experience and analyse website traffic. You can adjust your browser settings to decline cookies if preferred.

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10. Links to Other Websites

The website may contain links to other websites. I am not responsible for the privacy practices or content of those websites.

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11. Changes to This Policy

I may update this policy from time to time. Please check this page regularly to ensure you are happy with any changes.

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12. Contact Me

If you have questions about this policy or your personal data, please contact:
Sam Foord
Email: samfoord@icloud.com