Privacy Policy
1. Introduction
This Privacy Policy explains how Sam Foord (sole trader ) collects, uses, and protects any personal data you provide when using the website or services. I am committed to ensuring your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR).
2. What Information I Collect
I may collect the following personal data:
- Name and contact details (e.g. email, phone number)
- Demographic information (e.g. preferences and interests)
- Information relevant to your coaching or training enquiry
- Payment information (where applicable)
- Website usage data (e.g. IP address, browser type)
3. How I Use Your Information
I use your information to:
- Provide and manage coaching or training services
- Communicate with you about your enquiries, bookings, or feedback
- Improve our services and customer experience
- Comply with legal obligations
4. Legal Basis for Processing
I process your data based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate interests (such as improving our services)
5. Sharing Your Data
I do not sell or share your personal data with third parties for marketing purposes. We may share data with trusted service providers who support our business operations, under strict confidentiality agreements.
6. Data Retention
I retain personal data only as long as necessary to fulfil the purpose it was collected for, including legal, accounting, or reporting requirements.
7. Your Data Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Security
I am committed to keeping your data secure. I use appropriate physical, electronic, and managerial procedures to prevent unauthorised access or disclosure.
9. Cookies and Analytics
My website may use cookies to improve user experience and analyse website traffic. You can adjust your browser settings to decline cookies if preferred.
10. Links to Other Websites
The website may contain links to other websites. I am not responsible for the privacy practices or content of those websites.
11. Changes to This Policy
I may update this policy from time to time. Please check this page regularly to ensure you are happy with any changes.
12. Contact Me
If you have questions about this policy or your personal data, please contact:
Sam Foord
Email: samfoord@icloud.com